Explain the obstacle in broad terms
Tell us whether the previous transaction stopped around financing, a property review, timing, or another issue. You do not need to share confidential buyer details. A short account of the stage reached and the unresolved questions can help you prepare for another selling discussion.
Check where the previous agreement stands
Before accepting a new proposal, confirm the status of any listing or purchase agreement with the professional advising you. An inquiry with us is a way to gather information; it does not release you from obligations or cancel earlier arrangements.
Carry forward useful property information
You may already know more about condition, repairs, or the documents needed than when you first tried to sell. Note what information is available and what remains disputed or uncertain. Ask how existing reports might be used before sending them through an agreed channel.
Review the new proposal without assumptions
A different buyer or cash proposal can come with different conditions. Read the agreement on its own merits, including review periods, termination provisions, costs, and timing. A failed earlier sale does not make the next offer automatically suitable.
Leave the conversation with a clear next step
Ask whether the property fits current coverage, what additional information is needed, and who would be involved in a possible transaction. If a proposal is discussed, request the purchaser’s identity and the complete written terms, including any assignment provisions.
An inquiry is not a valuation or a promise to purchase. Before accepting an offer, consider its price, conditions, costs, and timing alongside other routes available to you. Bring in your own qualified adviser for questions specific to legal authority, taxes, or the agreement.
A quick way to prepare
Keep a short summary of the address, condition, occupancy, and your priorities beside you when you call. Details you do not know can be flagged for a later discussion.
Use the first-call checklist